Quick overview

Ledger.com/start is the official entry point for Ledger hardware wallet users. It provides verified downloads of Ledger Live (desktop and mobile), firmware verification instructions, and step-by-step onboarding. The site ensures users only obtain authentic software and follow the recommended security process for initializing devices such as the Ledger Nano S Plus and Ledger Nano X.

How to get started

Follow a simple and secure flow to set up your device and Ledger Live.

  1. Download Ledger Live: Visit the Ledger.com/start page and choose the correct Ledger Live package for your operating system (Windows, macOS, Linux, Android, or iOS).
  2. Verify the download: Always confirm you’re on the official site and check the checksum or embedded verification if available — this prevents tampered installers.
  3. Initialize the device: Connect your Ledger device, create a PIN on-device, and write down the recovery phrase (24 words) on paper — never store it digitally.
  4. Install apps: From Ledger Live you can install coin-specific apps (Bitcoin, Ethereum, etc.) to manage each asset securely.
  5. Use Ledger Live daily: Send, receive, and check portfolio balances while confirming every transaction on the hardware device.

Ledger Live acts as the interface — it displays addresses and transaction details while the hardware wallet does the signing. This separation keeps private keys offline and out of reach from malware or phishing attempts.

Safety & best practices

Some core rules that protect your funds:

  • Never share your 24-word recovery phrase. Ledger staff will never ask for it.
  • Record the recovery phrase on the provided card or a secure paper/metal backup — avoid screenshots or cloud storage.
  • Always update firmware via Ledger Live and confirm each firmware update on the device screen.
  • Use a dedicated, up-to-date device for managing large sums and avoid public Wi-Fi when transacting.

Taking a few minutes to follow these precautions drastically reduces risk and keeps your assets under your control.

Troubleshooting common issues

Quick fixes for frequent problems:

  • Device not detected — try a different USB cable or port, and ensure Ledger Live is up to date.
  • Firmware install failed — reconnect and follow on-screen prompts; if unsure, consult the Ledger support section.
  • Ledger Live errors — restart the app and your computer; avoid using unsupported third-party USB hubs.

If problems persist, the official support section on Ledger.com contains guides and contact options for verified assistance.

Why Ledger.com/Start matters

Ledger.com/start centralizes all official resources so users avoid malicious copies and phishing pages that attempt to steal recovery phrases or install tampered software. By providing verified downloads, official documentation, and step-by-step onboarding, Ledger.com/start helps both new and experienced users protect their holdings. The setup emphasizes two principles: keep private keys offline, and always verify actions on the hardware device.

The combination of a well-designed app (Ledger Live) with a hardware security module is what makes Ledger a trusted choice for self-custody. Ledger.com/start is your first and safest step to join that model.